Recent Posts

Who Can I Call to Remove Floodwater in My Home?

9/8/2020 (Permalink)

SERVPRO drying equipment being used in water damaged room; flood cuts along walls Water damage can lead to structure damage. Sometimes we make flood cuts to ensure the structure dries throughly.

SERVPRO Has Powerful Extraction Tools to Handle Flood Damage, Including Removal of Contaminated Water Throughout Your Little Rock Home 

Nobody ever expects to be ankle-deep in floodwater throughout their home. However, once a storm comes through, you need to have the ability to remove the water and moisture from your Little Rock interior. Failing to do so promptly leaves your home subject to secondary damage and exponential restoration costs. Enlist a reputable restoration team's services to address your floodwater damage to have prompt service and fair pricing. SERVPRO is always on call - 24 hours a day, seven days a week, and ensures rapid results to get back to your daily routine. 

What Can Flooding Do to My Home? 

Any flood damage in Little Rock can become very costly to fix as time goes on. The longer water and contaminants are left to fester, the more secondary damage can set in. If water began migrating throughout your entire first flood, it becomes imperative that you have not only quick extraction but also professional moisture detection to find any hidden pockets. 

With our initial assessment of your home, we take a look at how floodwater moves through the different structural and building materials in that path. After knowing the severity of the spread, we can focus our attention on areas that need it most. In many situations where contaminated floodwater infiltrates a home, our crew has to perform controlled demolition. Different elements that we address include: 

  • Drywall –One of the more common materials that might be deemed unsalvageable in as little as 24 hours after initial exposure to standing water is drywall. Moisture wicks its way up the drywall, which can lead to warping or crumbling. Our crew can perform flood cuts several inches above the saturation portion and then replace it with all-new materials. The walls get finished off to bring them back to preloss condition.
  • Floors –Various flooring types can become severely damaged when exposed to standing water for an extended period, such as vinyl, linoleum, carpeting, and hardwood. If your flooring shows signs of bloating, bubbling, cupping, or warping, the best course of action is to have it removed and replaced by our trusted contractors.
  • Wood Trim –We often remove wood trim in situations where it becomes saturated with the threat of contaminated water. Should your drywall and insulation call for replacement in certain areas, we will more than likely need to replace the trim as well. Our crew can sometimes remove and replace the baseboards alone when the drywall is in good condition. 

How Can I Tell if the Floodwater is Contaminated? 

You and your family should stay clear of flooding within your Little Rock home as much as possible. If you can, block off the flood zone to not expose and help limit water migration into other rooms. You can shut doors and put blankets or towels down to keep the water at bay until we arrive. Once our crew is on the scene, we can perform sample testing to determine how contaminated the floodwater is. When water comes into your home from outdoors with storm floods, it tends to bring contaminants like: 

  • Fecal matter
  • Silt and mud
  • Fuel or chemicals
  • Fertilizers
  • Pathogenic organisms
  • Vermin that may bite
  • Random debris, and more 

Once the water gets tested, we can treat the flood zone before beginning the cleanup process, which helps to keep hazardous droplets from becoming airborne as our team works on extraction and drying. After your interior is dry, we also have a broad range of professional-grade antibacterial and antimicrobial cleaning agents to thoroughly sanitize all surfaces. Should there be any contamination concerns, SERVPRO can perform further testing to ensure all bacteria have been eliminated. 

Why Should I Call SERVPRO When I Have Flood Issues? 

Our team features technicians trained following the standards set forth by the Institution of Inspection, Cleaning, and Restoration Certification (IICRC). We are available seven days a week, around the clock, to get to work when you need us most. Some of the professional services that we have to offer our Little Rock customers include: 

  • Rapid arrival on-site and ready to work within hours of your call
  • Trucks from our Green Fleet stocked with the latest equipment and cleaning agents
  • Professional inspection and proven methods for restoration
  • Help with your insurance claim
  • Total drying and moisture detection techniques
  • Certified SERVPRO Clean 

With the water removal and assistance with flood damage that SERVPRO of Northwest Little Rock offers, you can have your interior back to preloss condition faster than any DIY methods will allow. To have our team dispatched to your property, give us a call at (501) 803-9700.

Do I Need Professional Assistance After a Fire?

9/4/2020 (Permalink)

House/Fire Our SERVPRO professionals are equipped with the tools and expertise to assist you with fire remediation in your Little Rock home.

SERVPRO Helps Restore Your Little Rock Home and Mitigate Further Damage.

Professional assistance following a fire at your Little Rock property is critical in mitigating further damage as quickly as possible. Professional help from the SERVPRO team also eases some of the inevitable stress you are feeling after a fire. SERVPRO uses project managers to see the restoration through from start to finish. We also have a crisis team available 24/7; We're Faster To Any Size Disaster. 

What Does SERVPRO Do That I Cannot Do Myself?

SERVPRO Has Access to Professional High-Quality Equipment and Expert Knowledge

Fire dmage in your Little Rock home is not straight forward. Depending on the type of fire, visible damage may vary. For instance, a protein kitchen fire can result in a sticky film-like residue all over your kitchen. Protein fires require a different type of cleanup process than other kinds of fires. Professionals like our SERVPRO technicians can quickly identify the required cleaning techniques for your specific situation. Another major factor is removing the malodor caused by smoke traveling to all corners of your home. 

What Deodorization Equipment Does SERVPRO Use?

  • ULV Fogger (Wet Fogger): Uses cold fogging techniques; the fog comes in the form of small droplets that use low-pressure air stream to dissipate throughout your home. 
  • Thermal Fogger (Dry Fogger): Uses a heater to vaporize a deodorant solution that sprays in a fog.
  • Ozone Generator: Produces ozone that penetrates and oxidizes odor. It requires extra precautions as concentrated ozone can be toxic.

What Safety Precautions Does SERVPRO Take During Deodorization?

  • During fogging and ozone use, residents, pets, and plants need to leave the home.
  • Technicians ensure proper ventilation for extended amounts of time (24hr plus) after fogging and ozone generator use. 
  • Technicians wear appropriate PPE while using the equipment.

For 24/7assistance after a fire, contact SERVPRO of Northwest Little Rock at (501) 803-9700.

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Can I Trust SERVPRO To Take Care Of My Belongings During Mold Removal?

8/24/2020 (Permalink)

two employees documenting content SERVPRO technicians document and safeguard the possessions of Little Rock customers during mold remediation

Little Rock Homeowners Need Mold Remediation They Can Rely On

As any resident of Little Rock knows, it can be quite stressful to call contractors to your home. You want to know they can take care of your belongings.

When it comes to mold removal in Little Rock, homeowners need remediation specialists who care for their belongings as if they were their own. That is why it is a good idea to call SERVPRO.

How does SERVPRO take care of my belongings?

We understand that mold can grow anywhere with a food source, including your:

  • Carpets and drapes
  • Drywall, wallpaper, and painted walls
  • On wood or metal surfaces
  • Around sinks, tubs, and faucets
  • In attics, basements, laundry rooms, and crawl spaces

Mold gets everywhere – but your belongings are in safe hands with us. Our technicians use professional cleaning techniques and antimicrobial cleansing agents to care for your belongings. It is always our aim to salvage items if we can – disposal is a last resort.

If we need to pack out your belongings while we remedy the mold, we can store them safely in our warehouse and return them to you clean. We also log every item and ensure that what we return matches our inventory list. We provide a special software program called the CCIS Contents Claim Inventory System that can scan and document the steps of the service.

How does SERVPRO take care of my home?

Our technicians know that mold can wreak havoc in your home. We take care of your home by:

  • Choosing the most appropriate cleaning methods, that are least likely to damage the structure of your home
  • Thoroughly drying your home to prevent further warping of wood or plaster.
  • Taking care of restoration jobs such as removing drywall or hanging fresh wallpaper
  • Using powerful filtration to remove mold spores from the air
  • Deodorizing your home, so it smells fresh once more.

We aim to leave your home, "Like it never even happened."

What about aftercare?

Our team is available 24 hours a day if you have any concerns. Your project manager can also call you a week after our visit to check that you are satisfied with the service and answer any further questions. And of course, before we leave your home, we do a walk-through with you to ensure you are satisfied with our service.

For a mold remediation and removal company you can trust, call SERVPRO of Northwest Little Rock at (501) 803-9700.

How Does SERVPRO Dry My Home After Severe Flooding?

8/20/2020 (Permalink)

Floating home Flooding is no match for SERVPRO. We are equipped and ready at a moment's notice to restore your home.

SERVPRO Will Work Hard To Reclaim Your Home From Flood Damage.

Cleanup may seem difficult after floods strike your home in Little Rock. Flood water removal is nearly impossible without the proper equipment, and water damage mitigation can be just as tough to handle. That is why it is best to contact professionals from SERVPRO who have plenty of experience dealing with these types of situations. 

How Can SERVPRO Dry My Home? 

SERVPRO has extensive experience dealing with flood damage in Little Rock homes. Our teams arrived equipped with the right tools and training to dry your home. First, we can pump the water out of your home using truck-mounted wet vacs, portable wet vacs, or submersible pumps. Once the water is pumped out, we can use the following equipment to finish the drying process: 

Air movers to dry carpeting, wall cavities, and beneath cabinets. 

Wall Cavity Ventilation System to more efficiently direct air into wall cavities. 

Venting Box Fan (Axial Fans) to move large volumes of air. These fans are more powerful than air movers and can vent odors out of rooms or can spread deodorizing fogs. 

What Drying System Does SERVPRO Use?

Air movers turn moisture that is trapped in the surfaces in your home into humidity. In order to prevent further damages, excess humidity must be removed with dehumidifiers. When dehumidifying a house, there are two systems we use:

A closed system. Closed systems are entirely shut off from the outdoor environment and solely rely on dehumidifiers to extract moisture from your home. 

An open system. This system allows for airflow from outside, but it only works when the outside air is drier and leaves homes susceptible to security breaches.

SERVPRO of Northwest Little Rock is here if you are in immediate need of flood damage mitigation. Our teams are on standby 24/7, so call us at (501) 803-9700 to begin the restoration process. 

More about Little Rock.

What Types of Little Rock Home Disasters Need Professional Water Cleanup?

8/19/2020 (Permalink)

Close up of water flooding on living room SERVPRO of Northwest Little Rock at (501) 803-9700 is ready 24/7 to assist local properties with any size or type of water cleanup.

SERVPRO techs have the resources and experience to handle any size water cleanup in Little Rock properties

When you think of a Little Rock home that needs restoration services after water damage, you might envision standing water in every room or a waterfall coming out of a ceiling. However, many of the assistance calls from property owners bring in SERVPRO to have an inch or less of water. The issue is that the water migrates under floors, within walls, and between levels in the floor joists. All of these areas need a proper extract, and drying or costly secondary issues to deal with, such as mold infestation and foul odors, can move in and become a bigger problem than the water.

What Can Happen If I Postpone Water Cleanup in My Home?

When your Little Rock property needs water cleanup, bringing in a professional restoration services company increases the chances for a favorable outcome. Many homeowners make the mistake of
    •    Blotting up water
    •    Running fans for days  
    •    Spraying bleach and water on surfaces after they feel dry

And they assume the water spill situation got handled. That is where the problems can begin, and these secondary issues can be far more costly for a homeowner as they arrive in the form of mold, foul odors, and structural damage.

The major problem with DIY cleanup up water in a home is that it is nearly impossible to successfully extract it all without the use of detection equipment to locate it and extraction equipment. Water migrates rapidly within a structure, and gravity pulls it down through the path of least resistance. Water can:
    •    Run into subfloor
    •    Seep under tiles and delaminate them
    •    Get absorbed into carpet and padding
    •    Wick into sheetrock and ruin it
    •    Wind up between stories in a home within the floor joists

What is the Difference in a Water Loss that Just Happened and One that Waits for Removal?

Holding off on calling SERVPRO for professional restoration services is a mistake. Water ages and degrades rapidly, and after 48 hours, the water requires handling as a biohazard. This is immediately true in cases where the water may contain chemicals or sewage. It is vital always to begin the cleanup efforts as rapidly as possible to avoid this scenario.

What are the Signs I Still Have Water in My Home?

A noticeable musty odor can be a giveaway; some part of the loss area retained moisture. Mold can develop and spread under floors and behind walls for a long time before it gets seen. The colonies often give themselves away with the stains or discoloration on walls or ceilings.

SERVPRO techs use their advanced equipment to locate and trace the migration paths within the home. It is also useful for pinpointing areas that may support mold colonies so actions can get taken to eradicate them or prevent them from being a problem through the use of proactive applications such as antimicrobial cleaning agents and sealants used on areas where the techs performed abatement.

Can Carpets or Upholstered Furnishings Survive Water Damage?

SERVPRO techs inspect each item in the loss area for restoration potential through their cleaning methods. If the cleanup begins rapidly enough and the carpet fibers do not show signs of bleeding or shrinkage, there is potential for restoring it. The same goes for area rugs, although sometimes they need to get sent for in-plant cleaning and drying. Washable slipcovers on furniture and pillowcases can get renewed through the use of the Esporta Washing System and come out with zero signs of the former water stains or spots.

The extraction equipment the techs use is the key to lessening drying times. It is not uncommon for techs to do several dry passes over the loss area to ensure that the maximum amount of moisture got removed.

Staying Within the Scope of Coverage

When SERVPRO techs take on the task of cleaning up a home with a water loss, they also communicate with both the homeowner and insurance adjuster. Nothing gets disposed of without approval, and before restoration actions get taken, the techs verify that the work is under the scope of coverage. The early attention to establishing measures that are covered eliminates the possibility of property owners getting hit with unexpected out-of-pocket expenses related to the restoration.

SERVPRO of Northwest Little Rock at (501) 803-9700 is ready 24/7 to assist local properties with any size or type of water cleanup. The certified technicians arrive quickly and return your home to its preloss condition.

Why Do Fire Restoration Professionals Wear Personal Protective Equipment (PPE)?

8/17/2020 (Permalink)

PPE blue sing SERVPRO Technicians Don PPE to Cleanup and Restore Fire Damaged Properties in North Little Rock

Safeguarding Residents from Toxic Residues and Airborne Contaminants Starts with Deep Cleaning, Possible Only When North Little Rock Fire Restoration Technicians Wear PPE

Burning structural components and contents in your North Little Rock residence can release toxic gases. Organic materials produce nitrogen, and inorganic materials produce sulfur during burning. Both nitrogen and sulfur are hydrocarbons, potential carcinogens. Carbon monoxide, hydrogen, cyanide, and hydrogen chloride can be present inside your home after a fire, and all can be toxic. Inhaling these substances or contacting them through the skin is hazardous to you, your family, and restoration workers.

How Can Fire Damage Restoration Happen Amid Toxic Residues?

When planning for your residential fire damage restoration in North Little Rock, we make sure our crews wear appropriate personal protective equipment (PPE). Some articles of PPE, such as respirators, must fit precisely the dimensions of each worker. The sharing of PPE is contraindicated unless it is cleaned per OSHA and other regulations between users.

What Kinds of PPE Should I Expect to See On Restorers?

SERVPRO fire damage restoration technicians wear comprehensive PPE when responding to your fire loss. You might see all or most of the following:

  • What PPE Protects the Head and Face?
    • Hard hats
    • Face shields
    • Goggles
    • Earplugs if noisy machinery causes concerns
  • What PPE Protects Respiratory Function?
    • Respirators -- professional-grade, subject to proper:
    • Fit
    • Use training
    • Maintenance
    • Periodic inspection
  • What PPE Protects Skin, Hands, and Feet?
    • “Head to toe” covering including:
      • Gowns (Tyvek suits)
      • Gloves
      • Shoe coverings
      • Boots (preferable in fire settings because of water damage)

I Can See How PPE Protects Technicians -- How Does It Protect My Family and Me?

An adjunct to PPE's use by SERVPRO crews is the construction of containment areas within which our employees work while wearing the PPE. The contained space plus the PPE pair up to prevent tracking of soot drift of contaminated air into the rest of your home. These containment areas can be erected with tension-pipes and 6-mil polyethylene sheets. Negative air pressure, using air movers and air scrubbers, may be deployed to channel foul odors and airborne particulates to the exterior.

Count on SERVPRO of Northwest Little Rock to complete fire restoration comprehensively and safely. Call (501) 803-9700 day or night to schedule an assessment.

The HVAC System In My Little Rock Home Office Leaked – Can Important Documents Be Saved?

8/17/2020 (Permalink)

A home office with a laptop and rug. Let SERVPRO handle the good and bad with your home office water damage.

Advanced Technology Allows SERVPRO Technicians in Little Rock to Restore Specialty Items

Little Rock is home to a multitude of home offices. These office spaces have file cabinets, bookshelves, and desks holding all types of necessary documents and papers. At any given time you could walk in and discover a water leak has caused problems. Everything on your desk looks like a soggy mess where the HVAC leak dripped onto it. 

 Is There a Method for Restoring Paperwork?

 Whether it is your work at home office or one you use for the family business, the paperwork involved is equally essential. If water damage in your Little Rock residence has affected books and paperwork, you need to act swiftly when it comes to calling in professional help. When these types of objects become wet, they deteriorate rapidly. Our technicians work with you in determining what you want to be saved and what has suffered irreparable damage. 

What are the Restoration Methods?

One of the key things to grasp is that water-damaged books and documents are not entirely restored to preloss condition. But there are situations where they can get cleaned so the information is not lost and they are usable. For office paperwork, this can be invaluable when it comes to sensitive information. Books that are costly or have an emotional value may be salvageable even though physical evidence of water damage is present. SERVPRO staff uses five methods for document drying:

  •   Air Drying
  •   Dehumidification
  •   Freezer Drying
  •   Vacuum freeze-drying
  •   Vacuum thermal drying

 How Do You Determine What Can Be Restored?

Many factors determine the correct drying method for the documents in question. The monetary value, the extent of the damage, and how long it was exposed to the moisture are some of the concerns. The type of water has an impact as well. Damage from clean water is going to be easier to mitigate than from black water. The process of sublimation is often involved. Sublimation is when a solid gets directly turned into vapor without going through the liquid state. Some methods cost more than others, and this can be a factor in determining whether or not the document is worth saving. Document restoration is not something that happens immediately; it takes time and patience. 

What is the Restoration Process?

SERVPRO’s experts create an inventory of everything getting removed from when the pack-out begins. Paper items do not get restored on-site. The customer needs to be available when the inventory is performed to determine what is most critical to dry. Others steps involved include:

  •   Storing the wet books and documents in a freezer facility. This stops the damage from getting worse.
  •   Determining what drying process works best for each item.
  •   Gamma irradiation technology for sterilizing materials exposed to contaminants.
  •   Digitizing your documents, so a digital copy is available.
  •   Securing your items in our facility managed by HIPPA Master-certified technicians, under 24/7 surveillance.
  •   Deodorizing and rejacketing if necessary.
  •   Keeping a log of where we place each item in case access is needed by the client.

What About Electronics?

In any home today, you can find a plethora of electronic devices. If your computer or similar device has been water damaged, do not attempt to turn it on to see if it has been affected. SERVPRO is concerned first and foremost about safety. Our team makes sure no safety hazards exist. All electric devices should be unplugged. If the item contains backup batters, fuses or trip breakers they need disconnected or removed. 

A qualified electronics restoration vendor should be brought in to determine if the item is in working condition. In the meantime, our crews remove the item from the affected area, if possible, to keep further damage from occurring. If the item is not movable, we use plastic coverings and temperature control to provide protection.

Can You Repair My HVAC System?

We understand any type of water intrusion can throw you off balance. If your HVAC system is the problem, we can clean and inspect it visually. The technicians scope out the problem and trace water migration to find any source of hidden moisture. We inspect the ductwork and can clean it of debris with our equipment. For significant repairs, a professional tradesman should be called in.

Water Damage Pros

Documents are not the only thing affected if your HVAC system has leaked. Carpets, furniture, walls, and ceilings are often impacted too. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians can access the damage and provide cleanup, repair, and restoration services to leave your office, “Like it never even happened.” We may not be able to make your books, photos, and documents look like they previously did, but we can give you back your office.

There is no need to hire several companies to do one cleanup job. Our experienced crew can meet your water restoration needs. Give SERVPRO of Northwest Little Rock a call at (501) 803-9700 for professional water damage service.

What Do I Need to Do If I Have Water Damage in My Kitchen?

8/17/2020 (Permalink)

"Contact us" Our water damage experts are trained in a wide variety of restoration needs, even upholstery and fabric cleaning and odor control. Call us today.

SERVPRO Performs Complete Restoration Services to Your Little Rock Home.

Attempting to clean up and perform repairs after a water leak in your Little Rock home can be daunting and quite frankly ineffective because moisture tends to hide out of sight, requiring additional equipment. Most homeowners simply do not have the right equipment to repair water damage effectively. Depending on the quantity of moisture and the leak's size, the job may be too much for you to handle on your own. 

Why Should I Use a Professional Service to Restore My Home?

SERVPRO Has the Knowledge, Experience, and Expertise to Repair Damages

If you need water restoration services in Little Rock, our team can help get your home back to preloss condition. Our technicians scope the damage and use their knowledge to create restoration goals to suit your home and personal needs. We pride ourselves on our premium individualized services.

What Makes Professional Equipment Ideal for Water Restoration?

  • Extraction equipment is essential for the restoration. 
  • Air movers blow high-velocity air toward the targeted area. 
  • Dehumidifiers come equipped with HEPA filters, ensuring proper air conditions.
  • Multiple air movers and dehumidifiers function at one time for optimal results.

What are Some Disadvantages of Using My Own Equipment?

  • Homeowners may not understand drying principles that facilitate the best drying conditions. 
  • Most people do not have the proper equipment; for example, very few homeowners have moisture sensors to determine moisture levels. 
  • Using insufficient equipment substantially lengthens the drying time, thus impacting the quality of the restoration job.

Consider using our professional services to mitigate the water damaged to your property. Our highly trained technicians provide 24/7 rapid response with advanced equipment. We are here for you.

For 24/7 assistance after a water leak, contact SERVPRO of Northwest Little Rock at (501) 803-9700. We will make it, "Like it never even happened."


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Does Water Damage Go Away on Its Own in Little Rock?

6/25/2020 (Permalink)

flooding in home Water losses can be a destructive force, but our SERVPRO team can help with direct strategies to dry out even challenging places in your home.

Water Damage In Little Rock

Moisture damage you cannot see in your Little Rock home can become a concentration point for microbial and bacterial activities.

Many steps must be taken to restore a Little Rock home after a water loss incident, which could mean basic needs like drying and extraction to more sophisticated strategies. In addition to the actions that constitute thorough restoration approaches, technicians must also address the growing demand for cleanliness and sanitization in the average home and protect exposed structural elements from irreparable damages.

Cleaning and drying up water damage in your Little Rock home begins with the surface water that you can see. With extraction and drying approaches, standing water and damp materials can often get recovered. Flooring can often be a challenging material to restore. However, with the right technique happening as soon as our technicians arrive, we can usually remove trapped water with tools like drying mats and carpet wands. Preventing moisture from reaching the subflooring or lingering in structural cavities is vital for protecting more of the construction materials in the house.

Is It Possible to Dry Saturated Drywall?

Wall systems can present problems of their own for water-damaged properties. Water along the base of a wall can penetrate the porous drywall and begin wicking up the surface to impact several feet of the material's bottom. Not only can prolonged saturation of this construction element destroy the drywall, but it can allow water to pass through into the structural cavity of the wall system. The farther from the surface, the more challenging that removing moisture and trapped water becomes. Some tools can help with this venture, including:

    •    Positive Pressure Systems
    •    Air Movers
    •    Desiccant Dehumidifiers

Water losses can be a destructive force, but our SERVPRO of Northwest Little Rock team can help with direct strategies to dry out even challenging places in your home. Give us a call anytime you need us at (501) 803-9700.

My Little Rock Home Looks Devastated After the Housefire, How Can it Get Cleaned Up?

6/15/2020 (Permalink)

burned furniture, kitchen cabinet, charred walls and ceiling in black soot Fire damage leaves behind not only charred contents but lingering odors as well. Contact SERVPRO for thorough remediation services.

Fire Restoration is Something we Specialize in at SERVPRO – Trust Us with Your Little Rock Home

A fire inside your Little Rock house leaves behind a trail of devastation ranging from charred belongings and debris to smelly smoke residue. Not only do unsalvageable materials in your home need to be disposed of properly, but you must also pay attention to hidden moisture left behind from the water that extinguished the fire. The best way to restore your interior is by looking to the help of trained restoration professionals, and SERVPRO is available 24/7 to make it “Like it never even happened.” We are here with all of the training, technology, and efficient methods to tackle the messy debris while ensuring we do whatever possible to save your belongings.

How Does the Cleanup Begin?

For prompt, reliable fire restoration in Little Rock, SERVPRO arrives with our Green Fleet. All of our vehicles are loaded with industrial-strength tools and products made for the job. Our crew chief assesses your interior once first responders deem the home safe for entry. This helps determine the scope of the project, including the amount of damage, areas directly impacted by flames, and zones where soot and smoke residue traveled. Once the plan gets formulated, the team sets each phase into motion, starting with the cleanup of all unsalvageable materials, belongings, and debris.

Handling the Fire Loss Zone

Soot particles and stubborn smoke residue in Little Rock can pose a challenge, but this is nothing that our skilled IICRC-certified technicians cannot handle. We take special care while moving from one room to the next so that we can limit debris tracking. Just a couple of areas we address when getting started in the fire loss zone include:

  •   Securing the space – This is the time to make sure that the structure is strong enough so that we can proceed with the debris cleanup and restoration steps.
  •   Hazard planning – If any areas call for special attention during the walk-through, the plan is designed to address all hazards safely.
  •   Safety issue check – We ensure all safety concerns get handled in the beginning phase of restoration. During this time, we handle exposed wires, broken and hanging light fixtures, burnt drywall, and other debris.

After the assessment is complete, severely burned, and unsalvageable materials and belongings get removed from the home. Any materials that have been significant damage are disposed of to be replaced later. All unsalvageable belongings are logged to keep a record for yourself as well as your insurance company. SERVPRO always does whatever we can to clean up and salvage items while using our broad range of cleaning and advanced restoration methods.

Is There Protocol in Place for Debris Removal?

We are serious about debris disposal with any restoration project we take on. We always follow guidelines set forth by the EPA, including careful discarding of waste products. This not only helps to reduce the potential for worksite injury, but it also cuts back on the impact on our environment. The disposal protocols that we follow allows us to efficiently and safely remove things like:

  •   Ash
  •   Rubble
  •   Charred wood
  •   Burned drywall
  •   Unsalvageable materials
  •   Unsalvageable personal belongings, and more

Will Fire-Damaged Building Materials Get Replaced After Removal?

We treat every project on a case-by-case basis, with removal and replacement depending on many factors.

-    If you have a quarter-inch of charring on wooden studs in the fire-loss zone, our team may be able to take away some of it rather than replacing the studs. We may use techniques such as steel brushings or agitation to take away some of the charred portions.

-    Should there be significant charring, our team may use specialized techniques. These methods include dry ice blasting, sanding, or soda blasting to take away the burnt portion.

-    When treating charred building materials does not work, we perform controlled demolition. This is when the unsalvageable materials are removed entirely, and then they get fully replaced with brand-new materials.

What About These Awful Smoke Odors?

Soot and smoke residue become challenging with any fire damage project. Wet smoke is present when the fire burns at a lower temperature and creates a sticky, web-like residue. Dry smoke begins to develop with higher-temperature fires that burn quickly. This happens when paper and wood burn, thus creating powdery soot.

Our team has a broad range of techniques and technology to handle foul fire odors, including:

  •   Dry fogging equipment
  •   Thermal fogging equipment
  •   Wet fogging equipment
  •   Air scrubbers
  •   Hydroxyl generators
  •   Injection devices

Our goal with any fire restoration project is to ensure your home gets returned to the pre-fire loss condition. Call us at (501) 803-9700 when you need us at SERVPRO of Northwest Little Rock, and we can deploy a crew to your location in as little as four hours to begin restoration services.