Recent Posts

Does Water Damage Go Away on Its Own in Little Rock?

6/25/2020 (Permalink)

flooding in home Water losses can be a destructive force, but our SERVPRO team can help with direct strategies to dry out even challenging places in your home.

Water Damage In Little Rock

Moisture damage you cannot see in your Little Rock home can become a concentration point for microbial and bacterial activities.

Many steps must be taken to restore a Little Rock home after a water loss incident, which could mean basic needs like drying and extraction to more sophisticated strategies. In addition to the actions that constitute thorough restoration approaches, technicians must also address the growing demand for cleanliness and sanitization in the average home and protect exposed structural elements from irreparable damages.

Cleaning and drying up water damage in your Little Rock home begins with the surface water that you can see. With extraction and drying approaches, standing water and damp materials can often get recovered. Flooring can often be a challenging material to restore. However, with the right technique happening as soon as our technicians arrive, we can usually remove trapped water with tools like drying mats and carpet wands. Preventing moisture from reaching the subflooring or lingering in structural cavities is vital for protecting more of the construction materials in the house.

Is It Possible to Dry Saturated Drywall?

Wall systems can present problems of their own for water-damaged properties. Water along the base of a wall can penetrate the porous drywall and begin wicking up the surface to impact several feet of the material's bottom. Not only can prolonged saturation of this construction element destroy the drywall, but it can allow water to pass through into the structural cavity of the wall system. The farther from the surface, the more challenging that removing moisture and trapped water becomes. Some tools can help with this venture, including:

    •    Positive Pressure Systems
    •    Air Movers
    •    Desiccant Dehumidifiers

Water losses can be a destructive force, but our SERVPRO of Northwest Little Rock team can help with direct strategies to dry out even challenging places in your home. Give us a call anytime you need us at (501) 803-9700.

My Little Rock Home Looks Devastated After the Housefire, How Can it Get Cleaned Up?

6/15/2020 (Permalink)

burned furniture, kitchen cabinet, charred walls and ceiling in black soot Fire damage leaves behind not only charred contents but lingering odors as well. Contact SERVPRO for thorough remediation services.

Fire Restoration is Something we Specialize in at SERVPRO – Trust Us with Your Little Rock Home

A fire inside your Little Rock house leaves behind a trail of devastation ranging from charred belongings and debris to smelly smoke residue. Not only do unsalvageable materials in your home need to be disposed of properly, but you must also pay attention to hidden moisture left behind from the water that extinguished the fire. The best way to restore your interior is by looking to the help of trained restoration professionals, and SERVPRO is available 24/7 to make it “Like it never even happened.” We are here with all of the training, technology, and efficient methods to tackle the messy debris while ensuring we do whatever possible to save your belongings.

How Does the Cleanup Begin?

For prompt, reliable fire restoration in Little Rock, SERVPRO arrives with our Green Fleet. All of our vehicles are loaded with industrial-strength tools and products made for the job. Our crew chief assesses your interior once first responders deem the home safe for entry. This helps determine the scope of the project, including the amount of damage, areas directly impacted by flames, and zones where soot and smoke residue traveled. Once the plan gets formulated, the team sets each phase into motion, starting with the cleanup of all unsalvageable materials, belongings, and debris.

Handling the Fire Loss Zone

Soot particles and stubborn smoke residue in Little Rock can pose a challenge, but this is nothing that our skilled IICRC-certified technicians cannot handle. We take special care while moving from one room to the next so that we can limit debris tracking. Just a couple of areas we address when getting started in the fire loss zone include:

  •   Securing the space – This is the time to make sure that the structure is strong enough so that we can proceed with the debris cleanup and restoration steps.
  •   Hazard planning – If any areas call for special attention during the walk-through, the plan is designed to address all hazards safely.
  •   Safety issue check – We ensure all safety concerns get handled in the beginning phase of restoration. During this time, we handle exposed wires, broken and hanging light fixtures, burnt drywall, and other debris.

After the assessment is complete, severely burned, and unsalvageable materials and belongings get removed from the home. Any materials that have been significant damage are disposed of to be replaced later. All unsalvageable belongings are logged to keep a record for yourself as well as your insurance company. SERVPRO always does whatever we can to clean up and salvage items while using our broad range of cleaning and advanced restoration methods.

Is There Protocol in Place for Debris Removal?

We are serious about debris disposal with any restoration project we take on. We always follow guidelines set forth by the EPA, including careful discarding of waste products. This not only helps to reduce the potential for worksite injury, but it also cuts back on the impact on our environment. The disposal protocols that we follow allows us to efficiently and safely remove things like:

  •   Ash
  •   Rubble
  •   Charred wood
  •   Burned drywall
  •   Unsalvageable materials
  •   Unsalvageable personal belongings, and more

Will Fire-Damaged Building Materials Get Replaced After Removal?

We treat every project on a case-by-case basis, with removal and replacement depending on many factors.

-    If you have a quarter-inch of charring on wooden studs in the fire-loss zone, our team may be able to take away some of it rather than replacing the studs. We may use techniques such as steel brushings or agitation to take away some of the charred portions.

-    Should there be significant charring, our team may use specialized techniques. These methods include dry ice blasting, sanding, or soda blasting to take away the burnt portion.

-    When treating charred building materials does not work, we perform controlled demolition. This is when the unsalvageable materials are removed entirely, and then they get fully replaced with brand-new materials.

What About These Awful Smoke Odors?

Soot and smoke residue become challenging with any fire damage project. Wet smoke is present when the fire burns at a lower temperature and creates a sticky, web-like residue. Dry smoke begins to develop with higher-temperature fires that burn quickly. This happens when paper and wood burn, thus creating powdery soot.

Our team has a broad range of techniques and technology to handle foul fire odors, including:

  •   Dry fogging equipment
  •   Thermal fogging equipment
  •   Wet fogging equipment
  •   Air scrubbers
  •   Hydroxyl generators
  •   Injection devices

Our goal with any fire restoration project is to ensure your home gets returned to the pre-fire loss condition. Call us at (501) 803-9700 when you need us at SERVPRO of Northwest Little Rock, and we can deploy a crew to your location in as little as four hours to begin restoration services.

How Do I Know If My Little Rock Business Has Water Damage?

6/15/2020 (Permalink)

wellington boots on flooded floor If you need any help, contact SERVPRO of Northwest Little Rock at (501) 803-9700.

There are Several Telltale Signs of Water Damage, but Periodic Inspections by Trained Professionals in Little Rock is the Surest Way to Know for Certain

Water leaks are not always readily apparent, especially if they are small. They can develop slowly over time and inconspicuously damage your Little Rock business and its valuable inventory.

SERVPRO, a Little Rock commercial water damage remediation service, says that business owners can sometimes identify water damage if they know what to look for. According to our trained experts, the following signs could indicate you have a water leak:

    •    Foul musty smells
    •    Black, brown, pink, or white fungal growths on ceilings, walls, or baseboards
    •    Discolored or waterstained attic rafters and other structural components
    •    Deteriorating plaster/drywall or bubbling wallpaper/paint
    •    Buckling floors/ceilings or wall warping

As a leak progresses, these issues usually become worse and easier to detect. Unfortunately, this also means that by the time you notice water damage, it could be quite severe and expensive to repair. This is why it is always preferable to have your property periodically inspected by trained professionals so that potential problems can be spotted early.

How Can SERVPRO Find Hidden Water Damage and Locate Water Leak Sources?

SERVPRO technicians are trained and experienced in finding hidden water damage and locating sources of water leaks. They perform these crucial tasks with the help of specialized state-of-the-art detection equipment.  Some of the tools they use to perform their inspections include sensors that can find moisture in structural elements, meters that measure the amount of moisture in these components, and material-penetrating infrared cameras that can uncover water leak sources behind baseboards, walls, and ceilings. Using these high-tech devices, our experts can often find water issues much sooner than business owners.

With all that said, you should take potential water damage seriously. Routinely look for signs of water leaks and have your property periodically inspected by trained professionals. If you need any help, contact SERVPRO of Northwest Little Rock at (501) 803-9700.

Our Little Rock Spa Had a Water Leak, How Do I Make Sure it is Clean for Customers?

5/31/2020 (Permalink)

spa setting with massage table Don’t ruin the perfect ambiance of your spa with water damage. Call the certified technicians at SERVPRO.

SERVPRO Uses Professional Products to Disinfect Surfaces 

When you come into your Little Rock spa and see that water leaked from an upstairs bathroom all over the floor and on some of your massage tables, you may be in a state of shock, especially if you have clients coming in for services at any minute. Before you call your customers to reschedule, it is smart to contact a professional restoration company like SERVPRO to begin emergency services and mitigate further damage. We understand the need to thoroughly disinfect after any water leak, especially if you are unsure of the cleanliness of the water.

How Do I Know if the Water is Contaminated?

SERVPRO Uses Extra Personal Safety Precautions with Gray or Black Water

There are different types of water cleanup in Little Rock, depending on the kind of leak. If the water came from a pipe in the wall or sink chances are it is clean water (level 1). It would be either gray (level 2) or black (level 3) water if it came from the toilet. If technicians are unsure, they make sure to treat the spill like it is contaminated water and take additional precautions like wearing PPE (personal protection equipment).

What is the Difference Between Sanitizing and Disinfecting?

  • Both are antimicrobial treatments that limit or stop microorganisms from growing.
  • Disinfectants destroy about 99% of microorganisms.
  • Sanitizers decrease microorganism growth but do not eliminate it.

Since you are running a health spa, SERVPRO technicians typically use EPA-registered disinfectants such as Benefect® or Microban® to eliminate microorganism growth, giving you confidence that your business is clean and ready to resume services. You may hear people refer to sterilizing surfaces; however, only hospitals and other medical establishments are usually the only places that complete sterilization can occur. Sterilizers kill all microorganisms, but most objects cannot withstand the chemicals used for sterilization. “Food Safe” disinfecting is the standard for home and commercial cleaning.

Contact SERVPRO of Northwest Little Rock 24/7 at (501) 803-9700 for assistance.


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What Are the Best Drying Tools for a Water-Damaged House in Little Rock?

5/24/2020 (Permalink)

Young couple on flooded floor “Like it never even happened.”

Our Professionals Have Premier Extraction and Drying Tools for Your Little Rock Residence

Cleaning up after a water loss is not always as straightforward as it should be. Standing water can especially create concerns for the house by moving debris and soils from one area to another. Restoring damaged areas first begins with thorough extraction and drying of the exposed materials and regions of your Little Rock property, which involves the premier tools and equipment in our inventory.

Choosing professional restoration and water cleanup for Little Rock homes can have our SERVPRO team arriving shortly after you discover a disaster. We strive to mobilize to a damaged address within hours of the first notice of loss, helping us to manage mitigation better and do more to reduce losses and protect the structural integrity and contents of your residence.

When Do I Need Professional Restoration Services?

Few instances are strictly superficial and easily managed by the homeowner. Because water continues to move after the disaster, saturation and moisture damage can affect areas and materials far from the origin point. Knowing when you need professional services can help you to get this process started as soon as possible to better prevent irreparable damages in the house. Some of the clear indicators that you need professional restorers are:

    •    Standing Water – When water pools on surfaces like the floors of your home, this can be a clear indicator that you need professional services like extraction. We have efficient tools to help in this regard, including submersible pumps and wet vacuums.
    •    Structural Damage – Identifying structural deterioration and damages can also indicate a pressing need for professional restoration. Drying up saturated materials promptly can reduce how widespread and destructive water damage can become.
    •    Water Migration – The movement of water throughout the damaged area that you can see is often only part of the damage that exists. Migration of water damages can happen beyond the surfaces of materials, making it critical to identify where moisture is and the appropriate drying techniques.

What is the Best Tool for Drying My House?

Drying your home often falls to a highly productive type of tool in our inventory – the air mover. This high-velocity fan directs airflow at damaged materials and moist environments. By introducing heated air into damp spaces and against saturated materials, we can promote evaporation and restore your house more efficiently. There are multiple models and types of air movers in our inventory, and some of these include:

    •    Axial – Axial units are designed to help remove the moisture in an open area or several surfaces and contents simultaneously. These are the larger and more productive of the two primary types, as axials have a more powerful output. Consequently, these units require more electricity to function.
    •    Centrifugal – These types of air movers focus on specific damaged areas of a saturated material inside of your home. By directing a concentrated blast of warm air on a specific point of a surface, we can expedite the evaporation process to promote faster and more thorough drying.
    •    Low-Profile – Low profile centrifugal units have multiple purposes throughout your house when drying is necessary. These tools get used in carpet floating and are ideal for drying underneath permanent structural fixtures.

What Special Tools Might Be Necessary to Dry My House?

While there are traditional drying tools that get used on almost every recovery job, our SERVPRO team also can benefit from the use of specialty drying equipment that can be beneficial for specific circumstances. Some of the unique machines and tools used in drying your home include:

    •    Carpet Wands – Removing water from carpeted floors is one of the first steps in successfully drying and preventing reinstallation. These attachments connect with truck-mount pumps and other extractors as the motor for the water removal.
    •    Positive Pressure Systems – By infusing a damaged wall with multiple hoses where heated blasts of air can evaporate trapped moisture, we can reduce the need for controlled demolition or full-scale reconstruction.
    •    Portable Electric Heaters – By modifying the overall temperature in a damaged area, our professionals can make drying more efficient and productive.

How Do SERVPRO Technicians Know When the Job Is Done?

One of the methods of determining when the restoration has been successful is using moisture detection tools to identify existing moisture and dampness pockets. When these cannot get located in the previously damaged areas, we can feel confident in turning the property back over to you.

No matter how severe and threatening water losses can be for your home, our SERVPRO of Northwest Little Rock team can help with a fast response and cutting-edge equipment. Give us a call anytime that you need us at (501) 803-9700.

What Should I Do About Flood Damage in Little Rock?

5/22/2020 (Permalink)

a flooded room in a house Flood damage can be a disturbance to you and your family. To remediate the damage, contact SERVPRO right away.

Working with SERVPRO’s Flood Damage Mitigation Team Helps Many Homeowners in Little Rock Recover Faster and with Less Expense

Flood damage in Little Rock can displace affected families for months. Such situations create additional problems for local residents, but SERVPRO uses different ways to correct the situation, including reducing the amount of stress our customers experience.

We use internationally accepted methods to restore properties, both residential and commercial, after flood damage or other disasters occur. Our professional teams accomplish such restorative tasks through:

  • Mitigation of current damage in a property via water extraction, drying, cleaning, and disinfectant sprays,
  • Follow-up with preventative measures such as antimicrobial applications to vulnerable surfaces,
  • Restoration or rebuilding of flood-damaged residences to meet or exceed local code requirements.

Part of the mitigation process, cleaning out debris that can harbor harmful microbes, helps prevent unwanted health effects later, as well as keeping microbial overgrowths from damaging portions of your house. SERVPRO also cuts away damaged walls, carpeting, and other materials to reduce the amount of water remaining in the home.

The disinfectant and antimicrobial sprays reach into cracks and crevices that might continue harboring pathogens (these can also cause odors). When your dwelling needs additional odor-control measures, we have a multitude of options that work significantly better than store-bought deodorizing sprays.

Homeowners often expect to have the same floor plan, even after complete destruction of the interior framework. However, SERVPRO’s building experts can work with you to change the layout, either entirely or in only specific areas, giving your house a completely new appearance. We often find that such drastic changes cost the same or even less than the expected restoration but helps our customers get past a crisis more fully. A new interior can also help families enjoy their homes more than they might otherwise.

SERVPRO of Northwest Little Rock assists property owners after disastrous situations in Maumelle, AR, Gibson, AR, and Ferndale, AR. After flood damage, call (501) 803-9700.


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Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Little Rock, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Northwest Little Rock today at (501) 803-9700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Would Professional Cleaning Remove Viruses in My Little Rock Hotel?

5/15/2020 (Permalink)

hand with a pink glove wiping a computer monitor with a pink rag Remind employees to wipe down their computers. Rely on SERVPRO to clean your lobby and bathrooms.

The Positive Psychological Effect of Using Professional Cleaning Companies 

Professional cleaning and disinfection in the Little Rock area take cleaning beyond the do-it-yourself level of using squirt bottles and white rags. Professional instill a sense of security and safety to employees and customers. They prove that business owners and managers care about their employees and customers. 

How Do We Work When We are in Public View?  

  • Work safely to prevent cross-contamination
  • Technicians wear the proper PPE
  • We use commercial-level equipment such as wet-misters and wet-foggers
  • We use commercial hospital grade-cleaning chemicals
  • Our teams work carefully and methodically 
  • Work happens at scheduled times to match your needs
  • We assemble the cleaning team size to complete the job quickly
  • Professional cleaning teams can calm employees’ fears. 

Our SERVPRO of Northwest Little Rock team can help you keep your building clean and safe. We can demonstrate that you care about your people and your customers. Call (501) 803-9700. 

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Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

How Do I Get Water Out of My Little Rock Kitchen?

4/30/2020 (Permalink)

water damage on kitchen floor in front of appliances When you are surprised by water damage in the morning as you are getting ready to go to work, please remember that SERVPRO is waiting to help you out.

Bring in a SERVPRO Water Removal Team to preserve your Little Rock home  

The water line leading into your refrigerator broke down about 12:30 am on Saturday. You didn’t notice it, of course, until you got up for coffee eight hours later. Then you feel it between your toes as you splash your way around, trying to find the leak and turn off the water.

What are Water Removal Technicians going to do when they get here?

First, they are going to isolate the leak and turn it off or block it if you have not been able to do so. Next, team members use a pump or an extractor for physical water removal from your Little Rock kitchen, depending on how deep it might be. Once they accomplish that, other team members use tools like long-handled squeegees to push any trace water off the surface, allowing natural evaporation to begin, releasing water into the air. 

Next, one of our technicians performs a visual inspection and uses a thermal camera to examine the sub-floor. She does this to determine a couple of key issues:

  • Is there a crack or split in the kitchen flooring?
  • If yes, did it allow water to spill into the sub-floor area?

If the answer is yes to either question, our technicians can take positive action. Each team has the skills to make repairs to linoleum and other floor coverings, or remove and replace damaged flooring so it looks exactly as before, or better than it was before the spill. Before replacement, they go into the sub-floor and use commercial grade water pumps with flexible hoses to remove water. 

Once everything is back in place, SERVPRO technicians then place a humidifier in the kitchen. This device draws the excess water in the air and off surfaces to lower the interior humidity and completely return the home to its normal condition. 

Our water removal team at SERVPRO of Northwest Little Rock is prepared 24/7 to return every home to a dry, safe condition here and in our nearby communities of Gibson, Ferndale, and Maumelle. Call our office today at (501) 803-9700 to develop a restoration plan for your home. 

Click here for more information about Little Rock. 

How Do I Tell There Is Smoke Damage After a Fire Loss in My Kitchen in North Littlerock?

4/14/2020 (Permalink)

Fire SERVPRO Helps Our Little Rock Neighbors After a Fire Strikes. We Are Here to Help with Cleanup and Restoration Services.

Advanced Training Helps SERVPRO Technicians Deal with Different Types of Smoke Damage

Various mishaps or accidents can lead to kitchen fires damaging various materials. Fires also leave smoke residues on walls, ceilings, and other surfaces. Standard smoke residues such as soot are readily discernible through touch or vision. However, there are byproducts of smoke that are harder to identify, so there is a possibility of having smoke damage that you do not notice in North Little Rock.

What types of residues do fires leave?

The kind of residues left after fire damage in your North Little Rock kitchen may depend on the materials burnt, the duration it takes to contain the fire, among other things. Incidents commonly involve stove flare-ups, grease fires, and incidents sparked by electrical appliances. The materials burnt range from oil, proteins such as meat, plastics and organic materials such as wood, leaving deposits like:

  • Protein residues
  • Fuel oil residues
  • Dry smoke residues
  • Wet smoke residues

How do you tell which residues a fire left?

Most smoke residues are readily visible since they have different colors compared to the materials where they are deposited. What is harder to tell from a casual look is the volume of residues left and the distribution around the room. Our SERVPRO technicians use simple approaches such as wiping the wall surface with a cleaning sponge starting from the area closest to the seat of the fire, thus establishing residue distribution patterns. The process also helps establish whether there are wet smoke, protein, or oil residues. 

Is it possible to miss smoke residues?

The characteristics and behavior of smoke are the two main reasons why it is possible to miss residues. Some byproducts of smoke, such as protein residue, can have amber or yellowish appearance. They might also be virtually invisible, thus causing minimal discoloration of painted walls or other surfaces such as cabinets. 

Spread patterns can also hide smoke residues. Even when fire damage is contained in the kitchen of your North Littlerock residence, the smoke is likely to filter into other rooms within the house. Failure to check those areas can leave residues in place. 

Smoke moves through convection currents to colder areas within the loss site. Concealed areas such as cabinets and other hidden cavities attract more smoke due to cooler temperatures, thus leading to more deposits. Our SERVPRO restoration crews include certified FSRT, Fire, and Smoke Restoration Technicians who are well versed with smoke behavior and thus able to take the right actions, including establishing spread patterns and opening up hidden sections where residues might accumulate out of sight.

Is cleaning sufficient when dealing with smoke damage?

Cleaning is an effective solution to fight smoke damage since it removes residues restoring a surface to its preloss state. However, the effectiveness of the cleaning exercise may differ depending on factors such as:

  • The porosity of the surface
  • Age of the surface
  • Heat levels during the fire
  • Moisture

Residues deposited on porous surfaces penetrate further, making it harder to clean using methods such as wiping. The porosity level of a material can be natural or can be the result of the conditions prevalent during the incident. For example, higher temperature levels open up pores in materials allowing deeper penetration of residues. Sufficient moisture leads to the setting of residues, which can interfere with cleaning. In most loss sites, moisture comes from firefighting efforts by firefighters or suppression systems such as sprinklers. 

How does SERVPRO respond to the challenges of smoke damage?

Cleaning involves four standard actions, including:

  • Lubrication
  • Mechanical action
  • Suspension and dispersion
  • Chemical action

Although all the actions help clean the affected areas, they work uniquely, so there is a need to use just what is necessary. Our technicians evaluate the loss site to determine which actions would be most effective. We also evaluate the materials in the area to ensure that the action we choose does not create secondary damages. For example, since we know that wet cleaning can lead to the absorption of particles by materials, we use mechanical action such as wiping surfaces with sponges to remove dry, non-greasy residues from a surface. We can use specialized cleaning products such as chemical sponges to remove residues from a surface without leaving smudges.

Setting a cleaning goal also helps deal with challenges. The goal of cleaning can be to restore the affected area to its preloss state. Cleaning can also help prepare the loss area for refinishing. If the area requires refinishing, cleaning needs to remove physical deposits and odor only since refinishing takes care of minor issues such as blemishes.

SERVPRO of Northwest Little Rock can help you address any challenges posed by smoke damage, "Like it never even happened." Call us at (501) 803-9700 any time.